aajll Casino – Privacy Policy

1. Introduction

aajll Casino ("aajll," "we," "us," or "our"), operator of the online gaming platform accessible at aajll.club, is committed to protecting the privacy and personal information of all individuals who interact with our services. This Privacy Policy describes how aajll collects, processes, stores, discloses, and protects personal data in connection with the operation of our platform in the Philippines.

This Policy is established in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It also reflects our obligations as a PAGCOR-regulated gaming operator with respect to Know Your Customer (KYC) requirements and anti-money laundering compliance under relevant Philippine statutes.

By accessing aajll.club, creating an account, making a deposit, or otherwise using any service provided by aajll, you consent to the processing of your personal data as described in this Privacy Policy. If you do not consent to this Policy, you must not use the aajll platform.

2. Data Controller Identity

For the purposes of the Data Privacy Act of 2012, the data controller responsible for the personal data collected through aajll.club is aajll Casino, operating under PAGCOR regulations in the Republic of the Philippines.

3. Personal Data We Collect

aajll collects only the personal data that is necessary for the lawful operation of our platform and the provision of gaming and financial services to Philippine players. The categories of personal data we collect include:

Category	Specific Data Points	Required / Optional
Identity Data	Full legal name, date of birth, nationality, government-issued ID number (passport, UMID, driver's license), photograph	Required (KYC)
Contact Data	Mobile phone number, email address, residential address (city/province)	Required
Account Data	Username, encrypted password, account registration date, login history, device identifiers	Required
Financial Data	GCash account number, Maya account number, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records	Required
Gaming Data	Game play history, bet amounts, win/loss records, session duration, responsible gaming limit settings	Automatically collected
Technical Data	IP address, browser type, operating system, device type, cookie identifiers, referral source	Automatically collected
Communications Data	Customer support chat transcripts, email correspondence, feedback submissions	When you contact us

aajll does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health, racial, religious, or political data) unless it is directly relevant to a responsible gaming intervention or legal compliance obligation.

4. How We Collect Your Personal Data

aajll collects personal data through the following means:

• Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your profile settings on aajll.club;
• Automated technical collection: When you access or use the aajll platform, our systems automatically record certain technical data (IP address, device type, cookies, session logs) through server logs and tracking technologies;
• Third-party sources: From our payment service providers (GCash, Maya, BPI, BDO, Metrobank, InstaPay) for transaction verification purposes; from identity verification service providers for KYC compliance; and from PAGCOR or other regulatory bodies where required by law;
• Publicly available sources: Where we have legal grounds to do so, from publicly available records for identity or fraud verification purposes.

5. Purpose and Legal Basis for Processing

aajll processes your personal data on the basis of one or more of the following legal grounds under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you have accepted – including operating your account, processing deposits and withdrawals, and providing gaming services;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, anti-money laundering regulations (Republic Act No. 9160 as amended), KYC obligations, and NPC directives;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement – where these interests are not overridden by your fundamental rights;
• Consent: For marketing communications and optional data uses where we have obtained your express consent, which you may withdraw at any time.

The specific purposes for which aajll processes your personal data include: account registration and verification; processing financial transactions; KYC and identity verification; fraud and money laundering detection; responsible gaming monitoring and intervention; customer support provision; platform security and abuse prevention; compliance with PAGCOR reporting requirements; and, where consented to, direct marketing communications.

6. Sharing and Disclosure of Personal Data

aajll does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may disclose your personal data to the following categories of recipients, strictly for the purposes described:

• PAGCOR and Philippine regulatory authorities: As required by our gaming license and applicable law, including for compliance reporting, player dispute resolution, and regulatory audits;
• Anti-money laundering authorities: The Anti-Money Laundering Council (AMLC) and other competent Philippine authorities, where we are legally obligated to report suspicious transactions;
• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, and other payment processors, solely for processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and identity verification services engaged to assist with our compliance obligations;
• Game providers: Software providers whose games are hosted on the aajll platform may receive limited technical and session data necessary for game delivery and RNG certification;
• Law enforcement: Where required by valid Philippine court order, subpoena, or other lawful process;
• Professional advisors: Legal, audit, and compliance professionals bound by professional confidentiality obligations.

All third parties with whom aajll shares personal data are required to process such data in compliance with applicable Philippine data protection law and are prohibited from using your data for any purpose other than that for which it was disclosed.

7. Data Retention

aajll retains personal data for as long as is necessary to fulfill the purposes for which it was collected and to comply with our legal and regulatory obligations. Specifically:

• Active accounts: Personal and gaming data is retained for the duration of your active aajll account relationship;
• Closed accounts: Following account closure, personal data (including KYC documents and transaction records) is retained for a minimum of five (5) years in accordance with PAGCOR licensing requirements and Philippine anti-money laundering regulations;
• Technical and log data: Server logs and session data are typically retained for 12 to 24 months;
• Marketing data: Contact details used for marketing are retained until you withdraw consent or request deletion, subject to applicable retention minimums.

After the applicable retention period expires, personal data is securely deleted or anonymized in accordance with NPC guidelines.

8. Cookies and Tracking Technologies

aajll.club uses cookies and similar tracking technologies to operate the platform effectively, ensure security, and improve user experience. The types of cookies we use include:

• Essential cookies: Required for the platform to function – including session management, login authentication, and security tokens. These cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to understand how players interact with the aajll platform, which pages are visited most frequently, and where technical issues occur. Data collected is aggregated and does not identify individual users;
• Preference cookies: Store your platform preferences (such as language settings and responsible gaming limits) to personalize your experience;
• Security cookies: Used to detect fraudulent activity and protect against unauthorized account access.

You may configure your browser to block or delete cookies. However, disabling essential cookies may prevent you from logging in to or using certain features of the aajll platform.

9. Data Security Measures

aajll implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS 1.3) with AES-256 encryption for all data transmitted between your device and aajll servers;
• Bcrypt hashing for stored passwords – your actual password is never stored in plain text;
• Access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Intrusion detection systems and 24/7 security monitoring of the aajll platform;
• Incident response procedures for notifying the NPC and affected players in the event of a personal data breach, within the timeframes prescribed by law.

While aajll takes all reasonable precautions to protect your personal data, no internet transmission or electronic storage system is completely secure. You are also responsible for maintaining the security of your own account credentials.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by aajll:

• Right to be informed: The right to know that your personal data is being or has been collected and processed;
• Right of access: The right to obtain a copy of the personal data we hold about you and information about how it is processed;
• Right to rectification: The right to correct any inaccurate or incomplete personal data we hold about you;
• Right to erasure ("right to be forgotten"): The right to request deletion of your personal data, subject to our legal retention obligations and where processing is not necessary for a legitimate purpose;
• Right to object: The right to object to processing based on legitimate interests or for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verifiable requests within 15 business days of receipt, in accordance with NPC guidelines.

11. Children's Privacy and Age Verification

If aajll becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, we will take immediate steps to close the account, return any deposits made, and permanently delete all associated personal data. If you believe that a minor may have registered on our platform, please contact us immediately at [email protected].

12. International Data Transfers

aajll primarily processes personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to or accessed from systems located in other countries – for example, where we use cloud infrastructure providers or international game providers. Where such transfers occur, aajll ensures that:

• The receiving country provides an adequate level of protection for personal data, or
• Appropriate contractual safeguards (such as standard contractual clauses) are in place to protect your data in accordance with Philippine data protection standards.

We will not transfer your personal data to jurisdictions that do not provide adequate protection unless required to do so by Philippine law or valid legal process.

13. Changes to This Privacy Policy

aajll reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, aajll will notify registered players by email and/or through a prominent notice on the aajll platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the aajll platform after any amendment constitutes your acceptance of the updated Policy.

14. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by aajll, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that aajll has not handled your personal data in accordance with the Data Privacy Act of 2012.

This Privacy Policy was last updated in June 2026. © 2026 aajll Casino. All rights reserved.